Booking Fee

To secure your date, a £200 NON-REFUNDABLE booking fee is required. Without this, your date is not secure. This amount is taken off the balance for my photography services. When the booking fee is received, an exciting welcome pack will be sent to your home address. This will include our photography guide, giving you helpful hints and tips on the smooth running of your photography on the day. You will also be sent a contract to sign and return by email, along with a pre-wedding questionnaire to provide us with some more information about your day.

Final Balance

The final balance is due on the 1st day of the month prior to your wedding; so if your wedding is taking place on 15th July 2023, your balance is due 1st June 2023. This will mean your final balance can be due anytime from 4 weeks to around 8 weeks prior to your wedding day.

Postponements

If the client needs to postpone the wedding, Eliza T Photography will allow up to 2 amendments within 1 year from the original wedding date only, before the £200 booking fee is retained and a new booking will be required. Any postponements rearranged out with the 1 year period will incur an additional fee in line with the current package prices at that time.

In the event that the new proposed date is NOT available for Eliza T Photography, the booking fee will NOT be refunded.

Cancellation Policy

In the unfortunate event that your wedding is cancelled (by anyone other than the photographer eg the couple, the venue or any other vendor involved in the wedding), the £200 booking fee will be retained by Eliza T Photography. If the cancellation is within the timescale that the full balance is due (within 8 weeks) and payment has been made, Eliza T Photography reserves the right to forfeit any refund unless an alternative wedding is booked in with another client at the same or a higher value package.

In the rare occasion that the booked photographer is unable to attend, Eliza T Photography will send a trusted associate photographer in their place who regularly works alongside or is routinely hired as a second photographer by Eliza T Photography.

If in the unforeseen circumstance Eliza T Photography needs to cancel the photography services, a FULL refund of any monies paid will be given including the £200 booking fee.

Order of the Day/Process

In order for the photography on the wedding day runs smoothly, Eliza T Photography must receive a rundown of the ‘Order of the Day’ by email, no later than 2 weeks prior to your wedding day. This will ensure the smooth running on the photographers part.

Eliza T Photography or any associate photographer will NOT tolerate any abuse - whether verbal or physical, and will remove themselves from the situation immediately, ceasing ALL photography services. No refund or part refund will be given in these circumstances.

Eliza T Photography will act as the sole photography service on the wedding day. This is to ensure a cohesive delivery, a seamless process and to avoid images being ruined by another photographers flash. In the event of another person taking photography, the client acknowledges that Eliza T Photography are the sole hired photographer and due to time constraints on a wedding day, all attention is focused on the hired photographer. Eliza T Photography accepts no responsibility for missed shots as a result of this.

Establishments and venues such as Churches, Cathedrals or other listed buildings hold restrictions as to what can and can’t be photographed within their establishment. Although Eliza T Photography has constructed a list that can be referred to in such events, it is the clients responsibility to establish if photography can be taken inside or outside of these venues. Eliza T Photography cannot be held responsible for any important shots being missed as a result of these restrictions.

Editing

Every image is individually edited in my own personal and timeless style prior to delivery. Edits such as sympathetic skin retouching, adjusting colour tones and white balance, straightening and cropping are included in the cost of my services. If extensive retouching is required, this will be charged on an individual basis and discussed with each couple prior to commencement.

Delivery Times

Your wedding gallery will be ready to view at around 8-10 weeks after your wedding day. You will be invited into the studio to sit back, relax and view your gallery, reliving your day all over again.

Any clients not able to attend in person, will be sent a handy guide on how to access their gallery to view at their leisure, followed by an invitation to a video chat to discuss their gallery and next stages.

Products

You will receive your images/slideshow on an online gallery after in-person viewing. This will be send via email for you to access. All images can be downloaded in high resolution (suitable for print) and low resolution (for quick uploading onto social media). Eliza T Photography advise that these images are backed-up onto the Cloud storage AND onto an external storage drive such as a hard drive or pen drive. Images will be kept on the gallery for 1 year from the published date before full deletion.

Eliza T Photography use professional printers for all products to ensure the best quality in colour and lifespan of the product; these include albums, frames and prints.

Eliza T Photography cannot accept responsibility for any colour mis-matches due to NOT using our recommended professional printers. Any orders must come through Eliza T Photography to ensure a quality product.

All photography products are light sensitive, and any prolonged exposure to sunlight will deteriorate your product. So please consider product placement in your home away from direct sunlight.

Copyright

Eliza T Photography holds FULL copyright to every image. Editing is done in our own style, therefore any editing done by a third party after a product is delivered is a breach of copyright.